Multifunctional center to obtain a passport. Is it possible to change my passport at the MFC? Description of the procedure and recommendations. Can they refuse?

Throughout our lives, we all have to change our main identity document several times. IN recent years Passport replacement at the MFC has become generally available. The center helps to carry out replacement at 20 and 45 years. To do this, you will need to provide certain documents. After reading the article, you will find out what is needed for replacement, what documents are required to be provided and all the stages of this procedure.

Main stages

The procedure for carrying out the passport replacement procedure is simple. Within a month after it becomes invalid, you must:

1. collect the package of documents presented below in standard or extended version;
2. pay the state fee;
3. come to the MFC and submit documents;
4. receive after a certain time new passport.

A citizen of the Russian Federation can contact the MFC to replace a passport in any city in Russia. This can be done at the place of registration. Whether it is permanent or temporary does not matter. Replacement is possible at the place of actual residence or temporary location.

Wherever you submit documents for replacement - Moscow, Ufa, St. Petersburg, Orenburg or other cities, they must be accepted.

Replacement timing

• If you visit the MFC located at your place of registration, the period for receiving a new document will be a maximum of 14 days.
• If documents are submitted to a city other than the city of registration, the period may be extended to 1 month. In any case, the MFC will notify you that the passport is ready via a call or SMS.

There is no need to register to submit documents to the multifunctional center. It is enough to find out the opening hours of the required branch on the official website of the MFC, come to it and join the electronic queue.

Interactive map of branch addresses multifunctional centers with contact numbers and opening hours.

Many are also concerned about the question of whether it is possible to submit documents before the validity of the existing passport expires. The answer to this question is positive, but you should not do it too early, otherwise the document may simply not be accepted.

Standard package of documents

Regardless of whether you need to replace your Russian passport at 20 years old or at 45 years old, the list of documents is the same.

This is a list of basic documents, but there are also additional ones provided if necessary:

• birth certificates of children under 14 years of age, if you want to include them in the document;
• men and women liable for military service must provide a military ID;
• a document confirming marriage or divorce;
• confirmation of registration at the place of residence.

Late replacement

Citizens of the Russian Federation are required to change their passport upon reaching the ages of 20 and 45 years. The procedure and conditions for replacement provide for the possibility of its implementation within 30 days after the expiration of the old passport.

For late submission of documents to replace a passport at 20 or 45 years of age, liability is provided:

• The administrative fine ranges from 2,000 to 3,000 rubles.
• If a citizen who failed to exchange a passport on time is registered in large cities, such as Moscow, Yekaterinburg, Kazan, St. Petersburg, then the amount of the fine increases to 3,000-5,000 rubles.

The fine is not paid if the reason for the offense is considered important. Women who are pregnant or already have small children are not fined. The amount of the fine may be increased if the offense is repeated.

A passport is the main document of a citizen of the Russian Federation, which proves his identity. This document is used to carry out many legally significant actions. At the same time, the legislation of the Russian Federation states that in a number of cases the passport must be replaced, and the main method of replacement is the person’s application to the relevant government services. But in what cases does this document need to be changed? Is it possible to change my passport at the MFC? How long does registration take, and what documents are needed for this? And what should you consider when applying? Below we will consider all these issues in detail.

Physically Internal passport citizen (VPG) is a small book in which a number of important information about a person is entered - full name, gender, date of birth, information about the presence of children, registration, and so on. By and large, a person does not need a passport in everyday life.

However, it may be needed to carry out various legally significant actions - preparing other documents, opening a bank account, registering property rights, making some purchases, confirming identity to gain access to some private or government organizations and so on. The procedure for issuance and storage is regulated by various laws of the Russian Federation. At the same time, there are a number of situations when a person needs to understand how to change a passport at the MFC. We are talking about the following points.

• technical replacement of the document at the ages of 20 and 45 years (explained by the fact that a photograph with a person’s face is pasted into the HSV, and as a person grows older, the person’s appearance may change);
• with a serious change in appearance (for example, due to facial disfigurement due to an accident);
• when changing gender (since HSV has a “sex” column);
• in case of theft or loss (in this case old document is cancelled, and a new HSV is manufactured from scratch);
• marriage in the case where there is a change in surname (since the full name is important information about a person).

Replacement algorithm via MFC

The question of whether it is possible to change a passport through the MFC should not arise at all. This is a standard procedure available to everyone. Moreover, a fairly common way to replace HSV is to contact the Multifunctional Center. This design has a number of subtleties and nuances that a person needs to know about in advance.

Collection of documents

You need to start the process by collecting the following documents:

• application in form 1P (all important data about the person is indicated, and the reasons for the need for replacement are indicated);
• original passport (a birth certificate is required only when first obtaining a passport);
• 2 photographs, 3.5 x 4.5 format;
• military ID (the rule applies only to men liable for military service);
• supporting documents in special cases: when changing gender - a special certificate issued by the attending physician, when getting married - a certificate from the registry office, and so on;
• receipt of payment of the duty (usually issued directly to the MFC).

Visit the MFC and receive the document in hand

Now let's proceed directly to the design. At the MFC you can change your passport as follows:

1. Visit any MFC V working hours with documents (your registration address does not matter). Pay the fee (300 rubles) and hand over the documents with a receipt for the fee to the department employee.
2. In exchange for this, the employee must issue you two documents - a certificate of receipt of papers and a so-called temporary identity card, which will act as an analogue of a passport during its registration. A temporary certificate has a limited validity period - no more than 2 months, and some with such a certificate are prohibited (for example, marriage).
3. After this, MFC employees will transfer your papers to the Ministry of Internal Affairs at your place of residence, where the passport re-issuance will take place. The maximum production time is 1 month (additionally, it may take time to send the passport from the Ministry of Internal Affairs to the MFC).
4. As a result, the finished document will be sent back to the MFC. After receiving your passport, an MFC employee will contact you by phone so that you can come and pick up the finished document.
5. You come to the MFC at any convenient time and receive a brand new passport in your hands. However, you must hand over your temporary certificate to an MFC employee.

Additional nuances

Having figured out how to change your passport through the MFC, it’s worth focusing on some interesting situations. In conclusion, let's look at a few questions that often arise when considering the issue of replacing a passport through the MFC.

In what cases can they refuse to issue HSV through the MFC?

The only basis for refusal to issue a passport is technical failure to comply with legal requirements. Main cases:

• the application does not contain all the information about the applicant or the information is written in extremely illegible handwriting;
• you have not collected all the documents that need to be provided to MFC employees by law.
• the photograph does not meet the standards (a blurry image, the face is partially or completely covered by a hand or some object, and so on).
• you did not pay the fee or did not provide a receipt for payment.

Is it possible to replace a passport at the MFC with the help of an authorized representative?

The answer to this question will be somewhat paradoxical - both yes and no. How is this possible? Let's figure it out:

• With the help of an authorized representative, you can actually submit all the necessary documents for registration and pay the fee. In this case, the authorized person must provide a personal passport (for identification) and a power of attorney certified by a notary (to confirm the fact that this person is indeed the representative of the applicant);
• however get ready passport After registration, only the owner directly can take possession of it, and an authorized person has no right to pick up this document.

Is it possible to join the electronic queue at the MFC through the State Services portal?

No, using the electronic portal of State Services you cannot stand in line to visit the MFC. The right to an electronic queue applies only to cases of issuing a passport through the Ministry of Internal Affairs - and it does not apply to Multifunctional Centers.

Can you be fined at the MFC if you are late in replacing your passport?

Before replacing your passport through the MFC, it would be a good idea to think about a possible fine in case of late application. If you have not replaced your passport within 30 days after turning 20/45, you will be subject to administrative responsibility for accommodation without a valid passport (the fine is 3,000 rubles). At the same time administrative protocol can be compiled on site directly by an MFC employee. You can pay the fine directly at the MFC.

Are there alternative ways to obtain a passport besides visiting the MFC?

Yes, you can issue a document in two other ways .

1. Visit to the Ministry of Internal Affairs at the place or not at the place of registration.
2. Submission of documents through the State Services portal with subsequent receipt of the document at the Department of the Ministry of Internal Affairs.

Conclusion

Now you know how to replace IDPs through the Multifunctional Center. Let's summarize. A personal passport is used to verify a person's identity. This document contains a number of important information about a person, and it is needed to carry out some legally significant actions. It doesn’t matter if you want to change your passport at the MFC after marriage, reaching 45 years old, or for other reasons. Replacement of IDPs can be done by contacting the MFC. To do this you need to collect everything necessary documents and write an application (you must also pay a fee of 300 rubles). The period for document production is no more than 30 days from the date of transfer of documents.

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The legislation of the Russian Federation provides for a requirement for citizens to have an identification document. The main internal document is the passport of a citizen of the Russian Federation. Russians are obliged to store it carefully and replace the document within the exact period established by the regulations. In this regard, citizens often ask the question: “Where and when should I change my passport in Russia?” We will try to answer this question in this article.

Reasons for replacing a passport of a citizen of the Russian Federation

Currently, the main reason for changing your passport is considered to be reaching a certain age. However, there are other reasons:

• In cases of theft and damage to an internal document;
• Due to the irrelevance of the data specified in it (outdated or erroneous data);
• Changes in full name;
• Change of gender.

Many people are interested in one more point - whether they need to change their passport if the city has been renamed. Since this question falls under the reason that the data is out of date, this means that the document will have to be changed.

Methods for replacing a passport

Today, according to the legislation of the Russian Federation, it is possible to obtain a passport only from the Federal Migration Service at the place of residence. However, there are several ways to prepare documents for passport replacement and submit them for processing:

How to change your passport in another city

One question often arises - is it possible to change a Russian passport in another city through the MFC? You can replace your passport at a location other than your place of residence in the same way as we described earlier, that is, by personally contacting the Federal Migration Service, the MFC, or through a single portal of State Services. However, when carrying out this procedure, it will be necessary to document your registration, and accordingly the production time will be increased.

How to replace a passport through State Services

As stated earlier, going through the procedure for replacing a passport of a citizen of the Russian Federation through the Unified Portal of State and Municipal Services is extremely simple and anyone can do it. This method will help you save time and avoid visiting unpleasant government agencies.

At the first stage, you need to visit the site itself, register by entering your full name and code, which can be obtained through Russian Post or at the Rostelecom service center, SNILS number and mobile phone to which your personal account will be linked.

After you have the opportunity to go to your personal account on the site, then select the “Public Services” tab. From the proposed options, we select the service “Replacement of a passport of a citizen of the Russian Federation”.

The procedure for replacing a passport through the State Services portal

To replace your passport in this way you must:

After all 11 stages of passport replacement through the portal have been completed public services, it will take a little more time to collect the necessary documents, which we will talk about later.

What do you need to replace your passport?

Citizens of the Russian Federation are often interested in the question of what is needed to change their passport. Of course, you need to contact the appropriate authority with necessary list documents. This body can be considered the MFC or the FMS. We will try to further describe how and what is needed to change a passport through the MFC, and what documents need to be provided:

When do you need to change your Russian passport?

Most residents of our country still do not know when, how long and how many times it is necessary to change their Russian passport?

The legislation provides for two replacements of the document in life - upon reaching 20 and 45 years. Dates for replacing passports in Russia can be found on the last page of the document. This was done so that citizens do not miss the moment of replacing their passport and can track it. These age limits are established for the purpose that a citizen of the Russian Federation grows up and, accordingly, his appearance changes. In order for a document to carry the most reliable information about a citizen, it needs to be replaced at 20 and 45 years of age.

The next pressing question from many is: how long does it take to obtain a passport in order to avoid receiving a late fine? We will try to consider this issue further.

How long does it take to change your passport?

The legislation of the Russian Federation provides for deadlines for replacing a passport of a citizen of the Russian Federation. It is not recommended to exceed them, since there may be a lot of unnecessary fuss with papers, and you will also have to pay a fine for overstaying your passport. Therefore, in order to avoid unnecessary fuss and problems, you need to know how much time is given to replace your passport. Subtleties of the change Russian passport and the timing of replacement can be found at your place of residence in the MFC or FMS. However, speaking specifically about the deadlines, you should know that 30 days are provided for submitting documents from the date of the occurrence of a certain event.

How long does it take to get a Russian passport when replacing it?

For especially busy people, topical issue is - how long will it take to replace a passport. The answer will entirely depend on how the document is replaced. Today there are two ways:

• Replacement at place of residence through the Federal Migration Service and, accordingly, the document will be made within 10 days from the date of submission of documents;
• Replacement in another city will be carried out within 2 months.

The deadline for issuing a Russian passport upon replacement is established at the legislative level, which means it cannot be longer than the specified time. In some cases, the day of issue of the document may be postponed by a couple of days due to weekends or office hours.

The cost of replacing a passport via the Internet using the UMFS database

Speaking about monetary costs when changing a document, you should know that in standard situations, in addition to state duty no other fees will be charged. The duty amount is set Article 333.33 of the Tax Code of the Russian Federation.

"Tax Code of the Russian Federation Article 333.33. Amounts of state duty for state registration, as well as for performing other legally significant actions
17) for issuing a citizen’s passport Russian Federation- 300 rubles;
(as amended by Federal Law dated July 21, 2014 N 221-FZ)"

The cost of the fee when replacing a document in cases of reaching the age of 20 or 45 years, when changing passport data, when changing orientation or changing appearance, you must transfer 300 rubles to the state treasury. If the reason for replacing the document is considered to be its loss or its becoming unusable, then you will need to pay an amount of 1,500 rubles. Orphans or children left without parental care do not pay state duty according to Article 333.35 of the Tax Code of the Russian Federation.

"Tax Code of the Russian Federation Article 333.35. Benefits for individual categories individuals and organizations
3. State duty is not paid in the following cases:
9) for issuing passports of citizens of the Russian Federation to orphans and children left without parental care;
(clause 9 introduced Federal law dated July 21, 2005 N 106-FZ)"

The ID card is mandatory document, which any citizen of the Russian Federation should have. The first document is issued upon achievement, before which it is replaced. After this, you need to change your passport. This is done without fail

You can apply for this service at:

• Main Department of Migration Affairs of the Ministry of Internal Affairs.
• Multifunctional center "My Documents".

The second option is the most popular, since the document is prepared quickly. Since 2018, contacting the MFC has become even more convenient, since now a person does not depend on the place of residence or registration, submitting documents to any branch at will.

In what cases can you replace your passport at the MFC?

In addition to the mandatory change of document upon reaching a certain age, there are a number of other grounds:

• Damage to appearance.
• Dilapidation.
• Change in gender identity.
• Appearance changes that are radically different from the photograph in the document.
• The presence of errors or inaccuracies in personal data.
• Loss.
• Theft.

It is necessary to write an application for re-issuance of an identity card within a period not exceeding 30 days from the moment the basis for its replacement appears. All citizens of the Russian Federation must comply with this requirement, as it is prescribed at the legislative level.

How to replace a passport through the MFC

When contacting the multifunctional center for a new document, you should adhere to the following instructions:

• Step one - get an electronic queue. This can be done via the Internet, by calling a hotline number, or in person using a self-service terminal.
• Step two - collect a complete package of documents required for this service.
• Step three – pay the mandatory state fee. This can be done at the bank’s cash desk, non-cash, through a terminal at an MFC branch. Its size varies from 300-1500 rubles. In the first case we are talking about replacement, in the second about restoration.
• Step four - visit the MFC branch at the appointed time and fill out an application in the prescribed form. You can do this in advance by downloading the form from the official website.
• Step five is to receive a receipt from the registrar, which can be used to track the readiness of the document.
• Step six is ​​to get a new passport once it is ready.

MFC staff will advise you on any issue that arises during the process of obtaining the document. The absence of queues allows you to receive the service in the shortest possible time, without unnecessary hassle.

List of required documents

Before visiting the MFC, you need to collect the following package of documents:

• Statement of the established form.
• Old ID card.
• Photo of the required sample.
• Receipt for payment of state duty.
• – if the passport is changed due to a change of surname.
• Military ID.

All of the above documents are required in original + in copy (one copy). In some cases, you may be asked to provide additional documents:

• Registration document.

Service execution time

The time frame for receiving a new document depends on the department where the corresponding application was submitted. If a citizen applied at the place of actual registration, the passport will be ready in 10 days. In all other cases, the period increases to 30 calendar days.

Failure Cases

In some cases, the applicant may be denied an operation to replace a passport. Here is their list:

• Errors in the application.
• Providing knowingly false information.
• Invalid photo format.
• Lack of Russian citizenship.
• Provision by a foreigner of documents without a translation officially certified by a notary.
• Providing an incomplete package of documents.

Penalties

After the occurrence of an event requiring a passport replacement, the citizen has 30 days to carry out this operation. Otherwise, the state will impose penalties in accordance with legislative norms. The amount of the penalty varies from 2,000 rubles to 5,000 rubles, depending on the city of residence individual. The imposed fine can be canceled if the reason for the delay was found to be valid.

The general civil passport of the Russian Federation is not permanent document and requires replacement at 20 and 45 years. The procedure can be carried out in several ways - directly through the GUVM branch, using the State Services portal or by visiting one of the city’s MFCs.

As of 2019, the replacement of a passport at the MFC at 45 years of age is regulated by two regulations- Government decree number 828 and. The first describes the very fact of the need for replacement, the second establishes the regulations for the procedure.

There are also two main reasons for replacement:

1. Firstly, the document itself wears out and becomes obsolete after 25 years of use. New protection technologies appear, sections are added or removed. The introduction of mandatory biometrics with fingerprints is being actively discussed for 2019. Old passports may simply not be up to par with the technology;
2. Second reason- obsolescence of the photograph. 45 years old is statistically the age milestone for a significant change in appearance. Simply put, a twenty-year-old photograph almost completely ceases to correspond to a real person.

To carry out the exchange, a citizen should contact the Main Department of Migration Affairs or use one of the methods of submitting documents permitted by law. You will have to obtain a passport yourself, either by visiting the UVM/MFC in person, or by sending an application for registration at home due to the inability to visit the branch.

After replacement at 45 years of age, the passport becomes unlimited and is changed only in two cases:

• Physical damage to the document that makes key elements unreadable;
• All-Russian replacement of passports in connection with global changes.

The second option last occurred in the 90s, when RSFSR identity cards were changed to Russian Federation passports.

Contacting the MFC

The multifunctional center is a relatively modern innovation, operating in a “single window” format. The center is an intermediary between the citizen and numerous government services, helping to process and direct information.

The work of the MFC is regulated by the federal “On the provision of services to the population.”

An additional municipal body was created for the following purposes:

• Simplification of provision of standard services;
• Reducing the time required for processing documents;
• Reducing the load on specialized departments such as the passport and visa department of the Main Directorate for Migration and Migration;
• Improving the quality of service to citizens.

Compared to service through the police department, the MFC offers a more convenient level of access and notifications about the registration progress, no queues, and simple interaction between a citizen and a center employee.

If the applicant does not have time to wait at the center, you can sign up through the State Services portal. To implement recording through you need to pre-register on the resource.

After registration, you can register using the link. Here you can register for the main types of center services, and also provide additional information and answers to basic questions.

Important! Pre-registration at the MFC is not mandatory. There is a system in the center electronic queues, the waiting time rarely exceeds 15 minutes.

Procedure for replacing a passport

A passport is replaced within 30 days from the citizen’s 45th birthday. The passport becomes invalid immediately after 45 years of age, a month is allocated for its replacement without administrative punishment. An expired passport cannot be used to enter into contracts or any other actions.

Important! If an applicant needs a valid ID for work or personal purposes, they can request a temporary document. The certificate is issued by the Main Directorate for Migration and MFC when replacing a passport.

To replace it, a citizen must provide a set of documents and a standard form application, as well as pay a government fee. If the documents were submitted at the place of registration, the replacement will take no more than 10 days from the date of receipt. If a passport is issued in another city or region, the replacement may take up to a month.

List of documents

The set of documentation is the same for all registration methods. In order to obtain a passport at 45 years of age, you will need:

• It can be filled out either by hand or on the computer. A sample of a completed questionnaire looks like this ()
• Two passport photos. Headgear or jewelry that covers the face is not permitted. The only permission in the regulations is glasses for vision correction, provided they are worn constantly;
• Expired passport;
• Confirmation of payment of state duty.

To additionally complete sections, the applicant may provide:

• Birth certificates if children are under 14 years of age;
• Military ID;
• Confirming document on divorce;
• Documents proving registration at the place of residence.

State duty

You cannot pay the state fee at the MFC itself; to do this you need to use the services of one of the banks. However, in each of the centers there is a Sberbank terminal through which you can quickly pay the required fees. The center's consultants will help with payment and registration.

In case of passport replacement, the fee will be 300 rubles. Payment can be made either from a Sberbank card or in cash using a terminal. The payment receipt is provided to employees on site, so there is no need to go to the bank to complete the procedure.

Receiving a passport

After paying the fees and transferring the documents, the citizen receives a receipt indicating the list of accepted documents and the date of execution. The receipt identification number is the key by which you can track the progress of readiness.

There are four verification methods:

It must be remembered that documents are processed at the Main Department of Migration, and not at the MFC. Each additional action goes through several specialists and seriously delays the procedure. Therefore, the required papers should be provided on the same day and without errors, otherwise the 10 days of passport production may take a very long time.

After production, the passport is stored for three years. After this period, the document is destroyed and the citizen must obtain a new one. In practice, already three months after registration, an unclaimed identity card goes into the archives, and new document It will be much faster than getting the old one from the archive.

Late replacement

If after 30 days the passport has still not been issued, Article 19.15 comes into force Administrative Code. The fine for a citizen of the Russian Federation not having a valid passport varies between one and a half to two thousand rubles.

Despite the small amount, employees of the Ministry of Internal Affairs, if desired, can fine a citizen for lack of a passport virtually every day, during any check.

With an invalid passport, a citizen will not be able to:

• Take out a mortgage, loan;
• Book train or plane tickets.

Living without a passport is equivalent to a partial loss of civil rights.

Grounds for refusal

According to statistics from multifunctional centers, most often the issuance of a new passport is denied due to formal errors in the application or lack of required document. In this case, the application will not be accepted.

If the application was accepted, but serious errors were discovered in the documents received (for example, mismatched last names), then the applicant is notified of this and asked to bring new documents, and the ten-day period is suspended.

In addition to incorrect information and lack of necessary documents, they may refuse in the following cases:

• Non-format photographs (wrong size, hat, sunglasses);
• Documentation (for example, birth certificate) on foreign language. The translation is missing or not certified by a notary.

In these cases, replacement is not possible until the specified defects are eliminated.

If we forget about technical errors, then there are three legitimate reasons for refusing to provide a new passport when the application has already been accepted:

1. The applicant renounced Russian citizenship;
2. Incorrect information was provided during registration;
3. The state duty was not paid.

Is it possible to change a passport at the MFC using temporary registration?

According to the law, a passport can be replaced at any branch of the Main Administration for Migration Affairs or the MFC of Russia. An attempt to refuse to accept an application because of your place of registration is illegal.

The only difference in registration outside the home city is that the applicant will have to additionally provide a certificate of temporary registration. The document can be obtained from the local department of the State Administration for Migration, MFC, or pre-issued on the State Services portal.

Changing a passport with temporary registration requires a longer verification period due to interdepartmental requests. The deadline for registration is up to 30 days from the date of submission of the application form.

Registration of a passport replacement at the MFC is convenient due to the fact that everything necessary actions are performed in one place, with the help of competent center staff. Despite the fact that the replacement itself will take several days longer than when registering an application with the Main Directorate for Migration, the convenience of registration, payment and control in one place will be a good choice when applying.